What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Please Run the Wizard Glitch

    Asked by MaidCrew on May 01, 2017 at 10:39 AM

    Hello... I have a "Please Run the Wizard" Glitch in my form and I cannot seem to get it to go away. I have had to insert "#id_227 {display : none;}" into CSS to keep it from appearing, as I've not been able to "click" & delete since it doesn't show up in build mode. Please advise.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by BJoanna on May 01, 2017 at 01:35 PM

    When I inspected your live form I was not able to find "Please Run the Wizard" message. 

    I was also not able to see it inside of Form Builder Version 4. 

    However I was able to see it when I removed CSS code that you added and when I inspected the form inside of Version 3 of our Form Builder. 

    If the "Please Run the Wizard" message is still shown on your end, you can switch back to Version 3 and remove that field from your form. You can switch back to Version 3 on settings page of your account. 

    After you remove it, switch back to Version 4. 

    On my cloned form I have removed mentioned field. Here is my clone form: 


    Feel free to clone it

    Hope this will help. Let us know if you need further assistance.