What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission not being emailed

    Asked by RJCARBONE21 on May 01, 2017 at 12:53 PM

    Our submissions are not being emailed to us everytime

    Page URL:
    www.crpsanitation.com

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    JotForm Support

    Answered by BDAVID on May 01, 2017 at 01:59 PM

    It looks like the recipient email was in our bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    Please make sure to check your spam folder, and if you find the notifications there, mark them as NOT SPAM. Also, whitelist our domain names and sendin IP addresses within your email service provider: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses 

    Let us know if you need more help.