- RJCARBONE21Asked on May 01, 2017 at 12:53 PM
Our submissions are not being emailed to us everytimePage URL:
- JotForm SupportBDAVIDAnswered on May 01, 2017 at 01:59 PM
It looks like the recipient email was in our bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Please make sure to check your spam folder, and if you find the notifications there, mark them as NOT SPAM. Also, whitelist our domain names and sendin IP addresses within your email service provider: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Let us know if you need more help.