Can the form be submitted even without internet connection?

  • cordovacouncil
    Asked on May 1, 2017 at 12:55 PM

    We want to create a signup form but wi-fi is spotty at the location. Can jotform be used without internet access and then uploaded later?

  • Support_Management Jotform Support
    Replied on May 1, 2017 at 2:00 PM

    Hey @cordovacouncil The short answer to your question is no, there's no way to submit a form without an internet connection. The only way around this is to use the Autofill Save method as this should work even without a connection. The idea is that users can fill out a form, leave it, then continue later. The browser will save it locally through the its Local Storage.

    However, from how you described it, I'm under the impression that you have a kiosk where users will be using a terminal (e.g. a laptop, desktop, etc.) where they will fill out the form. If my assumption was correct, then this approach won't work as an alternative. Autofill will only save the most recent entries on your form so if multiple users will use the same browser, then only the most recent user's entries will be saved through Autofill.

    Nonetheless, I'll still mention these save methods and how to use them just in case you'd need them in the future:

    1. Browser-based method (works offline)

    Easy to setup, but relies on the Browser's Local Storage.

    Meaning, if they started filling out your form using Chrome, left their desktop/laptop, went back and re-opened the form on Firefox/Safari, then their progress is lost. Using the same Chrome browser again would continue where the user left off.

    Complete guide: How-to-Enable-Auto-Fill-on-Forms

    2. Session parameter method (needs internet connection)

    Quite complicated setup and requires 2 forms to make it work.

    Form 1: The first form where the user will need to fill out the name and email field. The session URL will be created here and we will use the email field as the session ID.

    Form 2 (Main Form): This is the main form where all the necessary and important fields we need to collect. The main form needs to have page break, please also note that the progress on each page will only be saved when the "Next" and "Back" button is clicked.

    Complete guide: How-to-Save-Forms-and-Continue-Later