why are my forms no longer coming to my email address?

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    Diana Hibner
    Asked on July 12, 2012 at 09:40 AM

    even when I go to your site and forward they are not coming through

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    AtacanC
    Answered on July 12, 2012 at 09:55 AM

    We apologize for any inconvenience this may have caused you. Can you please provide us the form ID? We would like to make some test submissions.

    Thanks in advance.

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    globalchild
    Answered on July 12, 2012 at 10:11 AM

    where is the form ID?

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    AtacanC
    Answered on July 12, 2012 at 10:21 AM

    While you are on My Forms page, click on ''preview'' and you will see the form URL on the address bar. It looks like this:

    http://www.jotform.com/form/123456789 <- This is the form ID.

    But i have checked your email logs and your email address was in our bounce list. I've manually removed it, should be working fine by now. Can you please make a test submission and let us know?