What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to cancel my subscription and get a refund

    Asked by mrw176 on May 01, 2017 at 02:02 PM

    i meant to cancel my account last week... can you please refund me my monthly charge since i haven't used any forms yet this month?

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    JotForm Support

    Answered by Welvin on May 01, 2017 at 02:30 PM

    I have canceled the subscription and refunded your last payment. The refund will be posted back to your card within 4-10 business days.