- kathystephensAsked on May 01, 2017 at 03:17 PM
We use lots of forms for our clients. Some are full questionnaires that take a while to fill out. We have had several instances where someone has to leave to find information, they accidentally close a tab, or something else happens and they have to start all over. It is frustrating for them. Do you have any way to autosave answers that have already been filled out so that if they return from the same computer/ browser it will let them pick up where they left off?
- JotForm SupportJanAnswered on May 01, 2017 at 04:07 PM
I suggest you create a form where your users can save and resume later through the session method. Please take note that this method requires 2 forms. The first form is where your users will put they name and email field. The second form is the main form. Here's a guide: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later.
You may also enable the Auto-Fill function in the Form Settings. Enabling this function will automatically save the form's field values locally in the browser local storage until the form is submitted. Here's a guide: https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms.
Hope that helps. Let us know if you have any questions. Thank you.