Google Spreadsheet integration inquiry

  • Profile Image
    maevexcel
    Asked on May 01, 2017 at 03:46 PM
    I have a question similar to this one.  If I re-integrate, how can I make it feed to the same spreadsheet?  Sometimes these integrations stop working for one reason or another and when I re-integrate, it fixes it but it's another spreadsheet, not the original, even if I rename it the same.  Is there a way to feed it to the same original spreadsheet?
  • Profile Image
    Jan
    Answered on May 01, 2017 at 05:25 PM

    Sadly, if you redo the Google Sheets integration, a new sheet will be created. You need to redo the integration if there's an issue with the integration. It is because the script that connects the form to the spreadsheet is corrupted.

    We can only help if the submissions are missing on the spreadsheet. It means that we can only push the missing submissions into the current integrated spreadsheet, not on the previous one.

    Thank you for understanding.