Google Spreadsheet integration inquiry

  • maevexcel
    Asked on May 1, 2017 at 3:46 PM
    I have a question similar to this one.  If I re-integrate, how can I make it feed to the same spreadsheet?  Sometimes these integrations stop working for one reason or another and when I re-integrate, it fixes it but it's another spreadsheet, not the original, even if I rename it the same.  Is there a way to feed it to the same original spreadsheet?
  • Jan
    Replied on May 1, 2017 at 5:25 PM

    Sadly, if you redo the Google Sheets integration, a new sheet will be created. You need to redo the integration if there's an issue with the integration. It is because the script that connects the form to the spreadsheet is corrupted.

    We can only help if the submissions are missing on the spreadsheet. It means that we can only push the missing submissions into the current integrated spreadsheet, not on the previous one.

    Thank you for understanding.