- QBSEAsked on May 01, 2017 at 04:22 PM
I get an email every time someone completes our form. Is there a way to turn off this email notification?
- JotForm SupportdavidAnswered on May 01, 2017 at 05:20 PM
To stop the emails from sending, delete the notification email. While editing your form, click the "Settings" tab, then click on the "Emails" tab on the left. From there, mouse over the email you no longer want to send and click the trash bin icon to remove the email:
- QBSEAnswered on May 01, 2017 at 11:43 PMMy promotion is live. If I complete the above step, does it delete the entire auto email we have set up to people who submit a form OR does it only trash the notification aspect? I don’t want to mess up what is set up, just turn off notification to me…hope that makes sense, just wanted to clarify before I delete something on a live campaign.
Kristen McDonald | Partnership Manager | 530-591-7321 | Kristen_mcdonald@intuit.com
- JotForm SupportjonathanAnswered on May 02, 2017 at 12:01 AM
Please refer also to our user guide: How-to-Delete-Notifications-Autoresponder
Once you delete the Notifier or the Autoresponder on your form, you will stop getting email alert from forms that were submitted.
Deleting the Notifiers will NOT delete submission data (from your for View Submission panel)
It will only stop email notice / alert.
I hope this is clearer. Let us know if you need further assistance.