why my form is not found ?

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    Asked on May 01, 2017 at 04:26 PM


    Hello, I just sign up and having finished my form, the visualization me brand: Form not found This form is disabled.

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    Answered on May 01, 2017 at 05:27 PM

    We do not allow for the collection of usernames and/or passwords through forms for any reason.  As per our terms of use:


    Collecting Sensitive Information. You may not use the Jotform to collect certain types of sensitive information, including but not limited to credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of Jotform including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information.

    There was a password field in one of your forms and our phishing detector suspended your account because of it.

    I removed the password field from your form and activated your account.  Your forms should be usable once again.