Text field not showing up on PDF of form submission.

  • BioSpineForms
    Asked on May 1, 2017 at 5:36 PM

    Hi there - we have a form where we are using your very cool e-signature widget, but when we attach the PDF to the email confirmation, that text field doesn't show.  

    Here is the form itself: https://www.jotform.com/build/71206592611148

    You can see there is a large text portion, and we were hoping that would show up on the PDF of the form submission, but this is what the form submission looks like 

    Text field not showing up on PDF of form submission Screenshot 20

  • Elton Support Team Lead
    Replied on May 1, 2017 at 6:34 PM

    Text and images are not included on PDFs by default. However, you can include it by enabling it in the submissions settings.

    Here's how: https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF