Email Notification: Changes made inside of notification table are not saved

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    gripelectric
    Asked on May 01, 2017 at 06:03 PM

    I'm having an issue similar to this question: 

    https://www.jotform.com/answers/923544-Email-Notification-Changes-made-inside-of-notification-table-are-not-saved

    I format the email, notification and autoresponder. They save fine until I run a test. Then the email is truncated at line 957.

    Now I realize what i'm doing with this form may push the limits of what JotForm can do. This is a large inventory with lots of conditions and calculations, but everything I've read, there is no limits on the emails or the forms for fields.

     

    Any help would be appreciated! Below is the source code I'm using for the email prior to it being cut off:

     

    Moved here: https://www.pastiebin.com/5907bccb74c04 

  • Profile Image
    Welvin
    Answered on May 01, 2017 at 07:31 PM

    The default is also truncated, so I am sure this is because of the character limit in the email template. As far as I remember, the limit is 65, 500 characters. Your form email has 108, 855 characters. 

    A workaround would be to get a PDF copy of the submission. Either you'll include the PDF link download in the email or Attach the PDF.

    PDF Link:

     

    Attach PDF:

  • Profile Image
    gripelectric
    Answered on May 01, 2017 at 07:43 PM
    The default email was not truncated when I created it. The PDF is not
    really a workaround unless I can format it better. Can the PDF be formatted?
    A workaround may be splitting the emails up so that each section has its
    own email.
    Thanks for the quick response!
    ...
  • Profile Image
    BDAVID
    Answered on May 01, 2017 at 09:34 PM

    You can create more than one email notification, and modify it to your needs. On regards of the PDF submission, you can customize it's design, please check this guide: https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report

    Let us know if you need more help, we will be glad to assist you.