What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Could you help me switch from Authorize.net to Stripe for payments?

    Asked by AACjh on May 01, 2017 at 06:16 PM

    We have an form set up to accept payments for an event and would like to switch from Authorize.net to Stripe.  Could you help me make that switch?

     

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    JotForm Support

    Answered by Kevin_G on May 01, 2017 at 07:27 PM

    You could delete the current payment gateway and products will be saved, once you add the new one the products will stay there: 

    If you have set up your form to collect a custom payment amount, then you do not need to change anything at least that you're taking the amount from a Form Calculation widget, you only would need to make sure the widget is still selected in the payment gateway settings. 

    You may also provide us the form you're working on so we can also take a look. 

     

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    Answered by AACjh on May 01, 2017 at 09:45 PM

    https://www.jotform.com/build/71205178065150  - is the form I'm working on and would love to switch to stripe.  

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    Answered by AACjh on May 01, 2017 at 09:50 PM

    Hi again.  Did I provide the correct information? According to your instructions, do I use the trash can and then just click on Stripe?  Thank you for your help!

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    Answered by AACjh on May 01, 2017 at 09:55 PM

    Never mind!  I think I got it!

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    JotForm Support

    Answered by Chriistian on May 01, 2017 at 11:02 PM

    Thank you for keeping us posted.

    If you have other questions or need further assistance, please let us know.
    Regards.

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    Answered by AACjh on May 02, 2017 at 10:41 AM

    Thanks!

     Is there a way to give customers multiple pricing options?  I would like to to be able to choice from the following:

     

     Support Lulu’s Fund Dollar for Dollar Match!

    - $25

    - $50

      - $100

    - $500

    - $1,000

            - $5,000 

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    JotForm Support

    Answered by Kevin_G on May 02, 2017 at 10:55 AM

    We will assist you with your last question in  a different thread, you will find it here: https://www.jotform.com/answers/1133928