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    How do I transfer an existing shared form to my account for editing from another account?

    Asked by jkolb1 on May 01, 2017 at 06:41 PM

    So I have recently updated my account and I was using a shared job application form, I need to know how I can transfer the job application form so I can edit it on my account from smakmobi.  They have shared the file but I cannot update or edit anything.  I also want to keep it linked to my website, thanks.  We recently took over the website and want to keep everything as it currently is.


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    JotForm Support

    Answered by Kevin_G on May 01, 2017 at 07:49 PM

    The form has been shared with you, but you have not access to edit the form, you can actually only view the submissions received on that form. 

    The form's owner will need to go to the Users section on My Account page in order to edit the permissions given to your account. 

    Here's also a guide with more details about it: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User 

    Now, if the form needs to be transferred from smakmobi to jkolb1 then we will need to get the request from the form's owner, on this case it should be from "smakmobi". 

    Hope this helps.