What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Switching payment type

    Asked by AACjh on May 01, 2017 at 09:39 PM

    Hi there,

    We need help switching from Authorize.net to Stripe.  Could you assist me with this?



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    JotForm Support

    Answered by BDAVID on May 01, 2017 at 11:03 PM

    Simply remove the Authorize.net payment field, then a message will show up letting you know that the collected data by that field will disappear, however, the products you have setup will remain, example:

    You could also clone your form: https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account 

    And change the payment field in the cloned version, and use it. Let us know if you need more help.