What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I change the account username?

    Asked by youyouwifi on May 02, 2017 at 02:59 AM
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    JotForm Support

    Answered by Charlie on May 02, 2017 at 03:59 AM


    We can change your username by request. Currently, you have a username youyouwifi

    Please note that when you change your username, the current custom URLs on your form will no longer work, you'll need to recreate the custom URLs after the username has been changed. To learn more about custom URLs on your forms, you can check this guide: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form. If you are not currently using the custom URL feature, then no need to worry on this. 

    Also, please provide us the new username you would like to have. To check the username if it is available, you can go to the "Sign Up page" and use the validation check from there, here's a screencast on how to do that:

    After you find an available username that you want, please provide it here and we will make the changes in your account.

    We'll wait for your response. 

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    Answered by youyouwifi on May 02, 2017 at 04:23 AM

    Please change the name from "youyouwifi" to "letstravo". Thanks.

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    Answered by Sven on May 02, 2017 at 04:27 AM


    Your username has been changed to letstravo  as per your request.

    If you need any further help, please get back to us so we can assist you further.


    Thank you.