How can I change the account username?

  • Profile Image
    youyouwifi
    Asked on May 02, 2017 at 02:59 AM
  • Profile Image
    Charlie
    Answered on May 02, 2017 at 03:59 AM

    Hi,

    We can change your username by request. Currently, you have a username youyouwifi

    Please note that when you change your username, the current custom URLs on your form will no longer work, you'll need to recreate the custom URLs after the username has been changed. To learn more about custom URLs on your forms, you can check this guide: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form. If you are not currently using the custom URL feature, then no need to worry on this. 

    Also, please provide us the new username you would like to have. To check the username if it is available, you can go to the "Sign Up page" and use the validation check from there, here's a screencast on how to do that:

    After you find an available username that you want, please provide it here and we will make the changes in your account.

    We'll wait for your response. 

  • Profile Image
    youyouwifi
    Answered on May 02, 2017 at 04:23 AM

    Please change the name from "youyouwifi" to "letstravo". Thanks.

  • Profile Image
    Sven
    Answered on May 02, 2017 at 04:27 AM

    Hi, 

    Your username has been changed to letstravo  as per your request.

    If you need any further help, please get back to us so we can assist you further.

     

    Thank you.