How can I change the account username?

  • youyouwifi
    Asked on May 2, 2017 at 2:59 AM
  • Charlie
    Replied on May 2, 2017 at 3:59 AM

    Hi,

    We can change your username by request. Currently, you have a username youyouwifi

    Please note that when you change your username, the current custom URLs on your form will no longer work, you'll need to recreate the custom URLs after the username has been changed. To learn more about custom URLs on your forms, you can check this guide: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form. If you are not currently using the custom URL feature, then no need to worry on this. 

    Also, please provide us the new username you would like to have. To check the username if it is available, you can go to the "Sign Up page" and use the validation check from there, here's a screencast on how to do that:

    How can I change the account username? Image 1 Screenshot 20

    After you find an available username that you want, please provide it here and we will make the changes in your account.

    We'll wait for your response. 

  • youyouwifi
    Replied on May 2, 2017 at 4:23 AM

    Please change the name from "youyouwifi" to "letstravo". Thanks.

  • Sven
    Replied on May 2, 2017 at 4:27 AM

    Hi, 

    Your username has been changed to letstravo  as per your request.

    If you need any further help, please get back to us so we can assist you further.

     

    Thank you.