- maldarizziAsked on July 12, 2012 at 12:35 PM
Our jotforms are no longer sending us mail. We have checked with our email provider that there are no antispam issues.
- jeanettebmzAnswered on July 12, 2012 at 01:26 PMHi,
Your email address firstname.lastname@example.org was IN the bounce list
Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Blocked by SpamAssassin'
In order to prevent this in the feature, I would recommend you to change the Sender- Email address on your email notification settings to email@example.com
Also, please add Jotmails IP ADDRESSES to your whitelist (or ask your service provider to do it for you)