What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What happens if you go above the maximum number of form submissions in the gold plan?

    Asked by Robert  on May 02, 2017 at 06:41 AM

    This seems dumb to limit how many form submissions you can have. Why would I use this? If I get too popular then I'm not even allowed to use the service anymore since it's capped off in the gold plan.

  • Profile Image

    Answered by Sven on May 02, 2017 at 07:50 AM

    Hi,

    I'm not sure what the question is, but we do have more than one paid plan depending on requirements. The submission limit is monthly, so it will reset every month, even for the free plan. 

    If you exceed your submission limit for the month, users will not be able to submit the form and they will receive a message saying that the form is over limit.

    For more info about the paid plans, please see:

    https://www.jotform.com/pricing/

     

     

    Thank you. 

  • Profile Image

    Answered by denisekidd on May 02, 2017 at 08:03 AM