What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by robsonrc on May 02, 2017 at 08:27 AM

    Bom dia,


    Meus relatórios estão zerados.

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    JotForm Support

    Answered by Mike_G on May 02, 2017 at 10:13 AM

    If I'm understanding your concern correctly, I believe you are referring to the submission data in your forms.

    I see that there are no submissions in your forms so I went ahead and check if there are deleted submissions in your account's history page (https://www.jotform.com/myaccount/history).

    I see that there are 146 submissions deleted submissions in your account.We would like to apologize, however, deleted submissions can no longer be restored. This is why we always advise our users to always have a backup of their submissions (by downloading it) before they delete it.

    Thank you.