Relatório

  • robsonrc
    Asked on May 2, 2017 at 8:27 AM

    Bom dia,

     

    Meus relatórios estão zerados.

  • Mike_G JotForm Support
    Replied on May 2, 2017 at 10:13 AM

    If I'm understanding your concern correctly, I believe you are referring to the submission data in your forms.

    I see that there are no submissions in your forms so I went ahead and check if there are deleted submissions in your account's history page (https://www.jotform.com/myaccount/history).

    Relatório Image 1 Screenshot 20

    I see that there are 146 submissions deleted submissions in your account.We would like to apologize, however, deleted submissions can no longer be restored. This is why we always advise our users to always have a backup of their submissions (by downloading it) before they delete it.

    Thank you.