Data entered on my form won't submit, gets stuck on "Please wait."

  • ccurlin
    Asked on May 2, 2017 at 11:16 AM

    I have read through several similar problems listed in your forum. However, it seemed as if users were redirected to jotforms, the problem resolved.  I have a link on my website http://www.muncietherapy.com/IntakePaperwork.en.html to redirect to jotforms,  https://form.jotform.com/61025247724148, but the problem still occurs. 

     

     

    Jotform Thread 1133956 Screenshot
    Page URL: http://www.muncietherapy.com/IntakePaperwork.en.html
  • BJoanna
    Replied on May 2, 2017 at 12:01 PM

    I have tested your standalone form and I was able to replicate mentioned issue. When I clicked on Preview Answers button it was stuck on "Please Wait..." and submit button was not shown.

    I have updated Preview Before Submit widget on your form and issue is now resolved. Your form can now be submitted without any issues.

    Data entered on my form wont submit, gets stuck on Please wait Screenshot 20

    Hope this will help. Let us know if you need further assistance.

  • wendyw
    Replied on May 2, 2017 at 12:26 PM

    I am having the same issue when trying to submit, and editing on the JotForm submission.  Our form is here:  http://asoft4133.accrisoft.com/nojcc/index.php?src=gendocs&ref=StaffRequestForm

    Thanks.

     

    Leigh Goodman

  • BJoanna
    Replied on May 2, 2017 at 12:39 PM

    @wendyw 

    I saw that you reported your issue on another thread. We will provide you an answer there shortly. 

    https://www.jotform.com/answers/1134061 

  • ccurlin
    Replied on May 4, 2017 at 5:40 PM

    Thank you!  It is working perfectly now.