Form Links going bad?

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    Asked on May 02, 2017 at 11:23 AM


    I have posted links to my forms on Facebook Groups and the links seem to have gone bad.  Do the links go bad after a certain amount of time?  I recall checking the links in the post each time before posting, but have rec'd several emails and texts stating that the links are bad. I go back to check and sure enough, they are bad.  This is true for some of my posts and my partners as well.  The links I posted this morning are still good.


    Please let me know as this is negatively affecting our business.



    Jamie Cartwright

    COO Radiant Health Institute

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    Answered on May 02, 2017 at 12:00 PM

    We would like to apologize for any inconvenience this is causing you, however, can you help us fully understand your concern by providing us more information, please?

    May we know which form are you referring to? If possible, can you provide us the Facebook page/group where the link to your form is posted?

    Also, are there any error or warning message every time you try to access your form?

    Please provide us any other details that you think would help us in investigating the issue you are having.

    We will wait for your response.

    Thank you.