- bitsworkshopAsked on May 02, 2017 at 11:39 AM
Multiple users in China re getting ERR_CONNECTION_REFUSED when attempting to access our JotForms. I've put one of the URLs of the form below and an image from a browser. These people have tried several of our forms.
These users are in different companies and locations (currently both in Shanghai).
Suggestions? Flushing DNS will not be a good answer (not practical with 100's of potential form users)....
- JotForm SupportBDAVIDAnswered on May 02, 2017 at 12:13 PM
Thanks for letting us know. I will report this to our back-end team to get further help.
- Chief Technology OfficereeeAnswered on May 03, 2017 at 07:38 AM
The problem was a global one, and it's solved yesterday.