What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My response emails are not being sent due to all conditions not being met

    Asked by convenus on January 10, 2011 at 08:44 AM

    I have set up a mail notification but it is not sending due to all conditions not being met - how do I find and change these conditions to allow the email to be sent.

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    JotForm Founder

    Answered by aytekin on January 10, 2011 at 02:49 PM

    Described it on this screenshot:


    Once you open the saved conditions, mouse over the conditions and then click on the delete icon.

    Then Finish and Save your form.

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    Answered by convenus on January 11, 2011 at 03:15 AM

    Perfect - many thanks for your quick response - fixed my problem immediately.