Submission locks up when "Preview Answers" is clicked.

  • Profile Image
    wendyw
    Asked on May 02, 2017 at 12:23 PM
  • Profile Image
    liyam
    Answered on May 02, 2017 at 01:02 PM

    Hello wendyw,

    My colleague notified me that this is the link to the form you are raising your concern about: http://asoft4133.accrisoft.com/nojcc/index.php?src=gendocs&ref=StaffRequestForm

    And this is the form on the page: http://form.jotform.us/form/50334191902145

    Can you try removing the old preview before submit widget and add a new one? If the problem persists, please let us know.

    Thanks.

  • Profile Image
    scox
    Answered on May 02, 2017 at 01:40 PM

    I am also having the same issue across multiple forms.  Since we use dozens of forms your suggested fix is not an ideal choice.  It appears there is a bug in your system.
  • Profile Image
    ashwin_d
    Answered on May 02, 2017 at 02:01 PM

    Hello scox,

    I'm sorry for the trouble caused to you. 

    I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1134191

    Thank you!