What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "Preview before submit" does not work ans just says "Please wait.."

    Asked by scox on May 02, 2017 at 02:00 PM
    I am also having the same issue across multiple forms.  Since we use dozens of forms your suggested fix is not an ideal choice.  It appears there is a bug in your system.
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    JotForm Support

    Answered by Kiran on May 02, 2017 at 02:27 PM

    Please try updating the widget on the forms and it should be working fine.

    I have updated the widget on the form http://www.jotform.us/form/52316953446156 in your account and see that the preview is working fine now. 

    Please give it a try and let us know if you need any further assistance. We will be happy to assist.