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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account is suspended

    Asked by Shaun  on May 02, 2017 at 02:11 PM

    this company zoomshare has close its doors but I still need this account please update the email thanks


    Shaun Williams 

    Sdw Communications





    The account is suspended but we need it.


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    JotForm Support

    Answered by Kiran on May 02, 2017 at 02:35 PM

    I see that there are no accounts registered with the email address sdwconnect@zoomshare.com. However, I notice that there is an account sdwconnect registered with the email address sdwvfg@outlook.com. If you are referring to this account, it is suspended because of the form https://www.jotform.com/form/1083700776 asking for login username and password. 

    It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing. 

    I have removed the guilty fields on the form and activated your account. You should be able to login to your account now without any issue. 

    Please get back to us if you need any further assistance. We will be happy to help.