- JotForm SupportKiranAnswered on May 02, 2017 at 02:35 PM
I see that there are no accounts registered with the email address email@example.com. However, I notice that there is an account sdwconnect registered with the email address firstname.lastname@example.org. If you are referring to this account, it is suspended because of the form https://www.jotform.com/form/1083700776 asking for login username and password.
It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.
I have removed the guilty fields on the form and activated your account. You should be able to login to your account now without any issue.
Please get back to us if you need any further assistance. We will be happy to help.