What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I see collected credit card numbers

    Asked by DreamTravelandVacations on May 02, 2017 at 04:09 PM

    My form requires a customer to enter their credit card number. When they do I can't see the information to process their transaction. Can you tell me how to see the complete number?

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    JotForm Support

    Answered by Mike on May 02, 2017 at 04:36 PM

    Collecting credit card details is prohibited according to our terms. The credit card fields must be removed.

    The alternative that you may consider is payment integrations in authorization mode. For example, with Stripe integration in authorization mode you can collect valid credit card details (e.g. authorize $0.01 USD) and charge custom amount payments through your Stripe account later.

    We also support regular online payment forms: Order Form BasicsSetting Up Your First Order Form.

    If you need any further assistance, please let us know.