How to unencrypt a form?

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    cairla
    Asked on May 02, 2017 at 05:17 PM
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    Jan
    Answered on May 02, 2017 at 05:39 PM

    My understanding is that you want to turn off the Form Encryption. If yes, please refer to the steps below:

    1. In Form Builder V4, click the "Settings" button in the top menu. After that, go to the "Form Settings" section and then click the "Show More Options" button.

    2. Scroll down and change the "Encrypt Form Data" to "NO".

    When you cloned the form, it will still be encrypted. You need to manually turn off the Form Encryption in the Form Settings.

    Related guide: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them.

    Hope that helps. Let us know if you need further assistance. Thank you.