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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to unencrypt a form?

    Asked by cairla on May 02, 2017 at 05:17 PM
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    JotForm Support

    Answered by Jan on May 02, 2017 at 05:39 PM

    My understanding is that you want to turn off the Form Encryption. If yes, please refer to the steps below:

    1. In Form Builder V4, click the "Settings" button in the top menu. After that, go to the "Form Settings" section and then click the "Show More Options" button.

    2. Scroll down and change the "Encrypt Form Data" to "NO".

    When you cloned the form, it will still be encrypted. You need to manually turn off the Form Encryption in the Form Settings.

    Related guide: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them.

    Hope that helps. Let us know if you need further assistance. Thank you.