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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PDF Fillable Form: Why questions are cutting off?

    Asked by CaitlinDL on May 02, 2017 at 06:03 PM

    Hello,

     

    I just signed up with JotForm, and its incredible!

    I just wanted to ask a few questions, when I try to download the PDF version of the form it seems to cut out a few of my questions and it also does not include the text in the form. Because I need these for medical documents I need all the notes and text included in the form.

    I hope there is a way of downloading a full pdf version

     

    Kind Regards

    Caitlin

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    JotForm Support

    Answered by Kevin_G on May 02, 2017 at 06:53 PM

    I have downloaded your form as PDF and compared with the web form, here's what I can see: 

    I noticed the text shows and all fields show properly, could you please try downloading your PDF fillable form again? 

    If the issue still persists, please share us a screenshot about how it looks on your end, this guide will help you to upload it: How-to-add-screenshots-images-to-questions-in-support-forum

    If possible, you could also send us the file to our support@jotform.com address so we can review it on our end, please, include this thread ID (1134481) in the subject.