My form is 'freezing' when submitted

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    Asked on May 02, 2017 at 06:06 PM

    The form for some users is 'freezing' when they submit. What do I tell them?

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    Answered on May 02, 2017 at 06:37 PM

    I have tried submitting your JotForm using the direct link and was able to submit it without any issue.

    Is the form embedded on any of your web pages and experiencing the issue? If so, please provide us with the web page where the form is embedded so that we can take a look and assist you further.