Custom Sender: This may be a spoofed message warning at Gmail

  • plumtucker
    Asked on May 2, 2017 at 7:10 PM

    I'm getting this message on my emails: https://www.screencast.com/t/Zy8dVba7NkDO

    Can this be fixed?

    Also, how do I make sure my personal email isn't being suppressed?

    -Mike

  • Mike
    Replied on May 2, 2017 at 9:03 PM

    When a custom sender is used, the emails are being sent from our servers with 'From:' field set to your email address. There is no way to change how the custom sender works, but we also provide a custom SMTP sender option where emails are being sent from your email provider servers.

    Please follow the next guides for more information:

    How to Setup SMTP for a Form

    How to Use Your Gmail Account as Your Email Sender via SMTP

    If you need any further assistance, please let us know.