What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not found. Form is disabled on all my forms.

    Asked by ianyatesCCJ on May 02, 2017 at 08:20 PM

    https://form.jotform.co/61408839915869

    I am running a free account but well within limits.

    Page URL:
    https://form.jotform.co/61408839915869

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    JotForm Support

    Answered by Chriistian on May 02, 2017 at 10:55 PM

    I checked your forms in your account and I noticed that you have added a "Password" Field in your forms. Our Phishing detector marked this as a phishing form and that is the reason why your forms have been disabled. Please note that asking such details like user login credentials is against our Terms of Use.

    If you only would like to limit the access of the users on your form, you may change the label to "Access key" or "Access code" instead of "Password". Because using a password label will trigger our Phishing Detector and will suspend your account.

    I have now removed the password fields on your forms and re-activated your account.

    Let us know if you need further assistance.
    Regards.