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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "Form not found"

    Asked by ZolyMar on May 02, 2017 at 11:14 PM

    I updated a client registration form. When I click on the link I get a "Form not Found" message. 

    What am I doing wrong?

    Page URL:
    https://form.jotform.us/50716892336158

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    JotForm Support

    Answered by Chriistian on May 03, 2017 at 02:02 AM

    Your account was suspended and that's why your forms have been disabled. It seems that the form you have deleted, which is https://www.jotform.com/40206694982158 is asking credit card details from the users of your form which is against our Terms of Use

    As per checking your other forms in your account, it seems that the forms look good. With that in mind, I have now re-activated your account and your forms should be now accessible.

    If you need further assistance, please let us know.
    Regards.