Disappearing error message when selecting next page

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    Courty
    Asked on May 03, 2017 at 12:18 AM

    Hello,

    when I click the 'Next' button to go to the second page of my form, an error flashes up for a split second and then disappears again. As best I can tell it says 'There are errors on this page. Please fix them before continuing'. 

    No fields are highlighted to indicate what the error might be, and if I click 'Next' a second time it takes me to the next page. 

    Are you able to check out my form & let me know what's going wrong?

    Thanks in advance.

    Michael

  • Profile Image
    Sven
    Answered on May 03, 2017 at 02:49 AM

    Hi Micheal, 

    I have checked your form and i was able to re-produce the issue, so I cloned your form and did some testing. The issue is happening because of the GPS location widget, since it detects location automatically, for some reason, the first time you click next it doesn't recognize it as filled and shows error because the widget is set as required. 

    If you can do some testing yourself to find out, when you open the form, if you fill every field in the form, except the GPS location (since it's automatically filled), and click next, it will show you the error the first time. But if you open the form and fill every field, and manually update the GPS location, and click next, it will go through without issues. 

     

    The solution would be to make the location widget not required, since it gets the location automatically, so you won't need it to be manually filled. I have done this on the cloned form and it's working fine now. 

    Here's the link to my cloned form, please review it via this URL:  https://form.jotformpro.com/71221315031942

     

    Thank you.

     

     

  • Profile Image
    Courty
    Answered on May 03, 2017 at 05:06 PM

    Thanks! I never would have figured that out on my own.