What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Remove labels from address in mail template

    Asked by fabglobal on May 03, 2017 at 04:43 AM

    Hello all,

    when I use the form element Address it includes the location, street address and so on in the mail 

    For instance:

    Location: test location
    Street address: test address

    I only want to display the following text in my mail: test location & test address without the sublabels in front of these strings.

    Is there a possibility to achieve this or not?

     

    Screenshot
  • Profile Image

    Answered by Sven on May 03, 2017 at 05:49 AM

    Hi,

    Unfortunately, it's not possible to remove these sub-labels in the email body, as that's how they are identified by the system.

     

    Thank you!