What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why i cant view my forms?

    Asked by Sabri Çağrı Sezgin  on May 03, 2017 at 06:03 AM

    i've upgraded my account to 5$/monthly plan but my account has been suspended afterwards. Can you please fix that problem soon.

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    Answered by Sven on May 03, 2017 at 06:58 AM


    Your account was mistakenly auto-suspended by our system due to suspected phishing activity. We have checked your form and it is indeed in compliance with our terms of use, so I have re-activated your account. You should be able to use it now without issues.

    Apologies for the inconvenience,

    Thank you!