Submit button on form not working

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    Rsanab01
    Asked on May 03, 2017 at 07:54 AM

    Hello Team, 

     

    I have published a survey and when people try submitted to the form the submit button says "Please wait..." for several minutes and does not allow submissions. 

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    RyanC
    Answered on May 03, 2017 at 08:50 AM

    Good Eve,

     

    Your Button in the bottom is encrypted, whenever details is transfer to other page, but the button is encrypted, it cannot be pass, you must disable the encryption in the settings.

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    Rsanab01
    Answered on May 03, 2017 at 08:51 AM

    How do I do so?

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    RyanC
    Answered on May 03, 2017 at 09:00 AM

     

    in the settings ->show more options -> Encrypt Form Data, make it "no"

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    Rsanab01
    Answered on May 03, 2017 at 09:03 AM

    That worked. Thank you!!! 

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    RyanC
    Answered on May 03, 2017 at 09:04 AM

    Your Welcome!