Can my clients access to my account via the links of the notification?

  • Profile Image
    Asked on May 03, 2017 at 09:16 AM


    I have several clients for which I use my account. While testing one of the forms I created for them (I used my email address obviously), I noticed the link below the form data in the email:

    You can edit this submission and view all your submissions easily.


    My question is,

    1. The view all your submissions link...will it give my client access to my account?

    2. Will clicking either of the links above give them access to all the forms I've created (for every client)?

  • Profile Image
    Answered on May 03, 2017 at 10:23 AM


    Your clients cannot access to your account via this link. When they click on this link they will get an "Unauthorised Access" error unless they log into your Jotform account with your login credentials.

    If you want to give an access some of your forms and their submissions for your clients, please check our user guide which is about this issue:

    How to Share Forms with a Sub-account User

    If you need any other help, please don't hesitate to ask.

    Thank you.

    Kindest Regards.