What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form isn't updating after I save. Preview isn't the same.

    Asked by justfundraising on May 03, 2017 at 09:40 AM

    Hi Team,

     

    My build and preview are not reflecting the same end product.

     

    Page URL:
    https://form.jotformpro.com/71223835518961

  • Profile Image

    Answered by justfundraising on May 03, 2017 at 09:49 AM

    now my next button has disappeared:

     

    http://imgur.com/a/qtXjG

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    Answered by RyanC on May 03, 2017 at 09:53 AM

    I cant clone the link you entered, maybe its because of the pro word in the url means encrypted.

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    Answered by justfundraising on May 03, 2017 at 10:12 AM

    Are you part of the support team?

  • Profile Image

    Answered by RyanC on May 03, 2017 at 10:17 AM

    @justfundraising

    its my tryout week

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    Answered by justfundraising on May 03, 2017 at 10:31 AM

    https://form.jotformpro.com/71223835518961

     

    this is the link it gives me,

     

    the support team know how to access my forms usually 

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    JotForm Support

    Answered by david on May 03, 2017 at 12:10 PM

    The page break does indeed seem to be bugged.  Removing the page break and adding it back once again allow for it to show once again in my clone.  Try simply removing the page break and inserting a new one.

    You can also clone my copy:

    https://form.jotformpro.com/71225047152952

    https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

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    Answered by justfundraising on May 03, 2017 at 12:29 PM

    Thank you David!

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    JotForm Support

    Answered by david on May 03, 2017 at 01:39 PM

    Very welcome! Not sure what is causing since even after removing the theme and all CSS from the form still did not show the button.  Removing and adding again did do the trick.  If you run into this again, let us know and we can look into this further to see why it is happening.