What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My answers are gone, I need them urgently back

    Asked by robsonrc on May 03, 2017 at 09:41 AM

     

    My answers are gone. By the statistics I can see that it had a lot of hits. Only I answer the questions. I need to pass on the results to the client.

    Page URL:
    https://form.jotformz.com/70757220493659

    Screenshot
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    JotForm Support

    Answered by BJoanna on May 03, 2017 at 10:53 AM

    I have checked history logs on your account and I noticed that you have deleted your submissions. In past three months 14 submissions were deleted. 

    How to View Your Account Activity Logs

    Unfortunately, it is not possible to recover deleted submissions.

    I can only suggest you to check the emails that were sent when your form was submitted and try to find submitted data there. You also can check email history logs on your account:

    How to View All Your Form Email History

    Let us know if you need further assistance.

  • Profile Image
    JotForm Support

    Answered by BJoanna on May 03, 2017 at 10:55 AM

    I just noticed a typo in my previous reply. 146 submissions were deleted not 14.