What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not found.This form is disabled

    Asked by Hardvard on May 03, 2017 at 11:01 AM

    Hi, Why my form is disabled and what can i do? 


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    JotForm Support

    Answered by BJoanna on May 03, 2017 at 12:45 PM

    Your account is autosuspended because of the form you provided. Inside of that form you have a password field.

    It is against our Terms of use to collect login credentials, such as password. 

    Phishing - You agree that Company may terminate your JotForm Service immediately If a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately. 

    I have deleted mentioned field from your form and I have activated your account. 

    Please do not create similar forms. 

    Let us know if you need further assistance. 

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    Answered by Hardvard on May 03, 2017 at 01:00 PM

    Okay, thanks, problem solved