- JonathanAsked on May 03, 2017 at 11:55 AM
I'm currently trying to integrate jotform with shipstation to create new orders when a form is submitted. To do this, shipstation needs the customer info, shipping info, and item info from the jotform submission, but Zappier isn't able fetch information from sub fields.
For example, it can see "Shipping Address Field", but it can't see Address Line 1, City, State, Zip etc. This also applies to item information. I'd like for the orders in shipstation to include each item ordered and the amount paid, but Zappier sees the payment widget as one, self inclusive, thing. It can't seem to separate the item name, item quantity, amount paid, etc.
Is there any way around this? A similar question was asked in 2015 but the answer didn't really solve the problem.