suspended account?

  • shane
    Asked on May 3, 2017 at 11:59 AM

    My account has been suspended? I am planning on using the app on a secure website. what is the problem 

  • Aurora JotForm Support
    Replied on May 3, 2017 at 1:30 PM

    Hello,

    The account associated with this email address is auto-suspended because you are requesting username and password in plain text fields on your form "Credit Repair Enrollment".

    Gathering this type of data in plain text fields will violate our Terms of use, as this is only allowed through encryption along database administration; and our forms do not provide this type of method.

    We have removed the guilty fields on this form and reactivate the account. You must refrain from doing a new form like that to prevent a potential suspension of your account.

    Kind regards

  • shane
    Replied on May 3, 2017 at 1:43 PM
    Thank you and i do appoligize
    ...