Loading errors - are there site issues?

  • amyjordan
    Asked on May 3, 2017 at 12:02 PM

    We aren't able to preview our forms or load them online by clicking on the URLs. Are you seeing site issues? Do you know why this is happening?

  • Nik_C
    Replied on May 3, 2017 at 1:53 PM

    I tested your forms in Chrome, FireFox, and Safari but I wasn't able to replicate this problem.

    If the issue persists on your side, could you please let us know in which Browser are you testing? Are the forms embedded or not?

    Also, it would help a lot if you could share the error message you're seeing.

    We'll wait for your response.

    Thank you!

  • astanton
    Replied on May 3, 2017 at 4:22 PM

    Loading errors   are there site issues? Image 1 Screenshot 20

  • astanton
    Replied on May 3, 2017 at 4:24 PM

    This is what I see every time I try to load or preview a form, regardless of which form I try.  I am attempting this in google chrome. It used to work, but now it isn't.

  • Kiran Support Team Lead
    Replied on May 3, 2017 at 5:55 PM

    I have checked your JotForm at my end and seems to be working fine. Could you check once again and let us know if the issue still persists?

    We will be happy to take a look again. 

  • Kiran Support Team Lead
    Replied on May 3, 2017 at 6:00 PM

    Could you try using https://www.jotform.com?noCDN=true and check if the forms are loading correctly?

    Please let us know the results so that we can further investigate the issue. We will wait for your response. Thank you! 

  • odtechgrp
    Replied on May 3, 2017 at 6:05 PM

    We are just getting the loading screen and then some are reporting a 502 error.

  • AIDAN
    Replied on May 3, 2017 at 6:28 PM

    Please note that our developers were aware of the 502 bad gateway issue and managed to resolve it. Please try again and get back to us if the problem persists.

    Apologies for any inconvenience.