What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I check to make sure an email is not getting bounced from receiving a submitted form?

    Asked by BurYou on May 03, 2017 at 12:17 PM

    Some of my recipients are stating that they are not receiving submissions.   I know that JF implemented a process to validate an email but cannot find it.

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    JotForm Support

    Answered by david on May 03, 2017 at 01:58 PM

    You can view you account email history from the account page:


    Any emails that bounced will be labelled as such in the history.