How do I check to make sure an email is not getting bounced from receiving a submitted form?

  • BurYou
    Asked on May 3, 2017 at 12:17 PM

    Some of my recipients are stating that they are not receiving submissions.   I know that JF implemented a process to validate an email but cannot find it.

  • David JotForm Support
    Replied on May 3, 2017 at 1:58 PM

    You can view you account email history from the account page:

    https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    Any emails that bounced will be labelled as such in the history.