What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't get this form to submit as it hangs up and says ''Please Wait''

    Asked by ClearlyCentered on May 03, 2017 at 12:23 PM

    I'm trying to get this form to work and it just hangs up, with "please wait" as the message.

    Website is http://clearlycentered.com/get-in-touch/

     

    Can you tell me if I'm doing something wrong or how to fix?

    Page URL:
    http://clearlycentered.com/get-in-touch/

    Screenshot
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    JotForm Support

    Answered by AIDAN on May 03, 2017 at 02:00 PM

    Upon inspection of the form and the embedding method you're using in the webpage you kindly provided, I suggest re-embedding the form using the iFrame method.

    We have a guide on how to get the form iFrame embed code here: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    I hope this helps. If you need further assistance please let us know. Thank you.

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    Answered by yvonnedaye on May 03, 2017 at 02:24 PM

    Hi Aidan,

    Once you get the embed code, where do you paste the code to?

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    JotForm Support

    Answered by AIDAN on May 03, 2017 at 03:37 PM

    In the source of the webpage you provided, here is where your form is embedded, and you just replace the JotForm embed block in the area I highlighted, with the iFrame embed code you acquired:

    If you need further assistance please let us know. We will be happy to help. Thank you.