I can't get this form to submit as it hangs up and says ''Please Wait''

  • ClearlyCentered
    Asked on May 3, 2017 at 12:23 PM

    I'm trying to get this form to work and it just hangs up, with "please wait" as the message.

    Website is http://clearlycentered.com/get-in-touch/

     

    Can you tell me if I'm doing something wrong or how to fix?

    Jotform Thread 1135162 Screenshot
  • AIDAN
    Replied on May 3, 2017 at 2:00 PM

    Upon inspection of the form and the embedding method you're using in the webpage you kindly provided, I suggest re-embedding the form using the iFrame method.

    We have a guide on how to get the form iFrame embed code here: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    I hope this helps. If you need further assistance please let us know. Thank you.

  • yvonnedaye
    Replied on May 3, 2017 at 2:24 PM

    Hi Aidan,

    Once you get the embed code, where do you paste the code to?

  • AIDAN
    Replied on May 3, 2017 at 3:37 PM

    In the source of the webpage you provided, here is where your form is embedded, and you just replace the JotForm embed block in the area I highlighted, with the iFrame embed code you acquired:

    I cant get this form to submit as it hangs up and says Please Wait Image 1 Screenshot 20

    If you need further assistance please let us know. We will be happy to help. Thank you.