"Form disabled" on newly created form

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    sunitai
    Asked on May 03, 2017 at 12:23 PM

    I created a new form and when I go to preview it it says "Form not found. Form disabled." The form is not disabled.

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    ktyaguirre
    Answered on May 03, 2017 at 01:09 PM

    Thank you for contacting us!

    Your account was auto-suspended because form: http://www.jotform.us/form/71221826084149

    was found to be requesting " username:

    https://www.screencast.com/t/y82yn2Id

    Please refrain to request such information through the forms.

     

    Gathering this type of data in plain text fields will violate our Terms of use, as this is only allowed through encryption along database administration; and our forms do not provide this type of method.

     

    Your form is cleansed and your account active.

    Feel free to contact us if you might have any other doubt.

     

    Thank you

     

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    sunitai
    Answered on May 03, 2017 at 06:53 PM

    Well that's stupid. It's not a password

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    Mike
    Answered on May 03, 2017 at 08:44 PM

    Your current forms have been whitelisted.

    We are sorry for the inconveniences caused.