Can't select a recipient in the auto reponder?

  • ScSp
    Asked on May 3, 2017 at 1:24 PM

    it asks for a selction but gives no options

  • John_Benson
    Replied on May 3, 2017 at 2:59 PM

    Please make sure you have an Email field added to your form.

    Cant select a recipient in the auto reponder? Image 1 Screenshot 40

    After that, you can select the Email in the Recipient Email for the autoresponder email settings.

    Cant select a recipient in the auto reponder? Image 2 Screenshot 51

    The registered email from the form will receive the autoresponder automatically. Here's a guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    I also tested the Recipient Email and it is working fine on my end. Here's a screen animation:

    Cant select a recipient in the auto reponder? Image 3 Screenshot 62

    Please do get back to us if you have questions. Thank you.