Can't select a recipient in the auto reponder?

  • Profile Image
    ScSp
    Asked on May 03, 2017 at 01:24 PM

    it asks for a selction but gives no options

  • Profile Image
    John_Benson
    Answered on May 03, 2017 at 02:59 PM

    Please make sure you have an Email field added to your form.

    After that, you can select the Email in the Recipient Email for the autoresponder email settings.

    The registered email from the form will receive the autoresponder automatically. Here's a guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    I also tested the Recipient Email and it is working fine on my end. Here's a screen animation:

    Please do get back to us if you have questions. Thank you.