What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't select a recipient in the auto reponder?

    Asked by ScSp on May 03, 2017 at 01:24 PM

    it asks for a selction but gives no options

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    JotForm Support

    Answered by John_Benson on May 03, 2017 at 02:59 PM

    Please make sure you have an Email field added to your form.

    After that, you can select the Email in the Recipient Email for the autoresponder email settings.

    The registered email from the form will receive the autoresponder automatically. Here's a guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    I also tested the Recipient Email and it is working fine on my end. Here's a screen animation:

    Please do get back to us if you have questions. Thank you.